Privacy Policy

This policy explains what information CoCo Billing collects, why, and the choices you have. It's provided by Devfyzo Soft (OPC) Private Limited and follows India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

1. What we collect

• Your account: your name, mobile number, and email if you sign in with one. Passwords are stored only in a scrambled (hashed) form.
• Your business: business name, address, GSTIN, state, and the products you buy and sell.
• Records you enter: farmers, customers and suppliers (names, villages, phone numbers, GSTINs), purchases, invoices, payments, stock, expenses, and workers with their wages and attendance.
• Activity: a log of who in your business added or changed records, and when, so owners can see changes.
• Technical details: basic information your device sends when it connects, such as IP address and app version, used to keep the service secure and working.

We don't collect your contacts, photos or location, and we don't sell your data or show you ads.

2. Why we use it

• To sign you in, including sending one-time passwords to your phone.
• To store your records and produce your bills, GST reports, balances and analytics.
• To let the people you add to your business work with its records, within the role you give them.
• To keep the app secure, fix problems and improve it.
• To contact you about your account, subscription or important changes.

3. Information about other people

When you add farmers, customers, suppliers or workers, you decide what to enter and you're responsible for having their permission. We store this information only to run the app for you, and we never contact them ourselves. Payment reminders and bills you share are sent from your own phone through WhatsApp or SMS.

4. Who we share it with

• People in your business that you give access to.
• Service providers we rely on to run the app, such as hosting and SMS delivery for one-time passwords. They may use the data only to provide that service to us.
• Authorities when the law requires it.

Market prices are fetched from public sources such as the Coconut Development Board. We don't send them any of your information.

5. How long we keep it

We keep your records while your account is active. Tax records may need to be kept for the period the GST law requires. When you delete your account, your name, mobile number, email and password are removed at once. A business you are the only owner of is closed, and its bills, payments and stock records are kept, unseen, for 8 years as GST law requires, then deleted.

Delete your account: in the app, open Settings → Business Profile → Delete my account, or go to the Delete account page. If you can't sign in, email devfyzo.soft@gmail.com from your registered email and we'll delete it within 7 days.

6. Keeping it safe

We protect data with access controls, role-based permissions and secure sign-in. No system is completely secure, so please keep your phone and password safe and remove staff who no longer need access.

7. Your rights

You can ask us to:

• tell you what personal data we hold about you, and give you a copy;
• correct or update it (most of it you can change yourself in the app);
• delete it, or close your account;
• stop using it for anything you previously agreed to, where the law allows.

Write to devfyzo.soft@gmail.com. We'll reply within the time the law allows.

8. Children

The app is for businesses and isn't meant for anyone under 18.

9. Changes to this policy

We'll update the date above when this policy changes and tell you in the app about important changes.

10. Grievance officer

If you have a concern about your data, contact our grievance officer: [Grievance officer name], devfyzo.soft@gmail.com, Dr.No.1/207, Kuttykaradu, Pannapatti.T, Kannivadi, Dindigul - 624705, Tamil Nadu.